The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Pesonasara Enterprise will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 days after the confirmation.
Please return your purchase to the following address:
A-15-8 PANGSAPURI MAWAR
JALAN 7/48A, BANDAR BARU SENTUL
51000 KUALA LUMPUR
Please contact us at [email protected] or 012 353 3369 / 012 263 4001 if you have any questions or doubts.
*We will only return the value equivalent to the item price. Shipping costs will not be refunded.
**For users of iPay88 and senangPay, there is a hidden charge during payment. Please refer here. We will only reimburse the value after deduction of hidden charges